UBL Branches Will Now Remain Open Even on Sundays

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UBL Takes a Bold Step: Select Branches to Open on Sundays for Customer Convenience

Karachi – July 2025
In a major customer-centric move, United Bank Limited (UBL) has announced that it will now keep selected branches open on Sundays. The service hours will be from 10 a.m. to 4 p.m., providing customers with greater access to banking services throughout the week — including weekends.

This initiative makes UBL the first major bank in Pakistan to offer Sunday banking services, setting a new precedent in the country’s financial sector. The decision has been met with widespread appreciation and is seen as a much-needed step toward modernizing customer service in the banking industry.

A Welcome Change in Pakistan’s Banking Culture

Traditionally, banks in Pakistan operate Monday through Saturday, with Sundays reserved as a non-working day. While a few banks have limited services on Saturdays, Sundays have always been considered completely closed for public banking.

With changing customer lifestyles and increasing work demands, this Monday-to-Saturday schedule has long posed a challenge for people who can’t visit banks during the week. UBL’s latest decision directly addresses this issue and provides much-needed flexibility for clients with busy schedules.

What UBL Has Announced

According to UBL’s official statement, a select number of branches across various cities will now be operational every Sunday from 10:00 AM to 4:00 PM. These branches will offer a wide range of essential services including:

  • Cash deposits and withdrawals

  • Account management and inquiries

  • Cheque processing

  • Remittances and fund transfers

  • Card-related services

  • Customer service support

Customers can continue to benefit from ATM and digital banking services 24/7, but now they’ll also have access to physical branches on Sundays — a major relief for those who need in-person assistance.

Why This Move Matters

UBL’s Sunday banking service isn’t just a scheduling update — it’s a significant step forward in transforming Pakistan’s traditional banking culture.

1. Customer-Centric Approach

UBL has long been recognized as one of the leading banks in Pakistan with a focus on innovation and digital transformation. This latest move emphasizes its growing focus on customer convenience.

In today’s fast-paced world, flexibility is key, and UBL has demonstrated that it is willing to adapt its services to meet modern demands.

2. Support for Working Professionals

Many working individuals — especially those in private jobs or running businesses — find it difficult to visit banks during standard operating hours. Sundays are often their only free day. This new step allows them to take care of banking tasks without disrupting their weekly schedules.

3. Better Time Management for Families

Families who juggle work, school runs, and daily chores often find it hard to prioritize visits to the bank. Sunday openings provide the opportunity to bank at leisure, making financial planning and transactions less stressful and more convenient.

Voices from the Public

The public response to UBL’s announcement has been largely positive. Social media platforms like X (formerly Twitter), Facebook, and LinkedIn are filled with posts praising the bank for its proactive and people-friendly approach.

Here’s what some customers had to say:

“Finally! A bank in Pakistan understands customer needs. I work six days a week, and Sunday banking is a blessing.”
— Hamza, IT Professional, Lahore

“UBL has always been ahead in innovation. This will save me time and help me avoid weekday crowds at the bank.”
— Sana, Entrepreneur, Karachi

“I hope other banks follow suit. Customers deserve this kind of convenience.”
— Khalid, Teacher, Islamabad

Strategic Importance: Beyond Just Banking Hours

While opening on Sundays may seem like a small operational change, it reflects a broader shift in banking strategy.

UBL is positioning itself as a progressive and flexible institution, ready to break traditional barriers for the benefit of its clients.

Here are a few strategic implications:

  • Competitive Advantage: In an industry where most banks offer similar services, UBL has differentiated itself through service accessibility.

  • Increased Customer Loyalty: Offering added convenience strengthens customer relationships, potentially attracting clients from other banks.

  • Boost in Transactions: With an extra operational day, transaction volume and service uptake may increase, driving overall performance.

The Digital-Physical Balance

While UBL has already made a name for itself in the digital banking arena with UBL Digital App, this move underscores the importance of hybrid banking — offering the best of both digital convenience and in-person service.

Many transactions can now be done online, but customers still rely on physical branches for tasks that require documentation, verification, or personal assistance. Sunday availability gives them the freedom to choose how and when to interact with their bank.

How to Find a Sunday-Open UBL Branch

UBL has made it easy for customers to find out which branches will be open on Sundays.

Here’s how you can check:

  • UBL Official Website: Visit www.ubldigital.com and go to the “Branch Locator” section for updated lists.

  • UBL Social Media Pages: Follow their verified Facebook, Instagram, and X (Twitter) accounts for timely updates.

  • UBL Mobile App: Use the app’s branch locator feature to find open locations.

  • Helpline Support: Call UBL’s helpline at 111-825-888 for assistance.

A First in the Industry

UBL’s Sunday opening initiative is being hailed as a first-of-its-kind decision in Pakistan’s banking sector. It may set a new standard and encourage other banks to consider extending their hours or adding additional service days.

Industry experts believe this move could trigger a wave of change in customer service across financial institutions:

“This is an important moment in the evolution of banking services in Pakistan. UBL has recognized a gap and filled it with a simple yet effective solution. If other banks follow, we may be entering a new era of accessible banking.”
— Asim Riaz, Financial Analyst, Karachi

UBL’s Legacy of Innovation

United Bank Limited has been a pioneer in the Pakistani banking industry since its inception. From the launch of UBL Omni, one of the country’s first branchless banking platforms, to becoming a leader in mobile banking, UBL has consistently stayed ahead of the curve.

Now, with the Sunday branch opening initiative, UBL continues to prove that it’s not just about products and profit — it’s about people, priorities, and progress.

What Services Are Available on Sundays?

While core banking functions will be available, some services may be limited based on branch capabilities. Here’s what customers can typically expect on Sundays:

Service Available on Sunday
Cash Deposit & Withdrawal ✅
Account Opening & Information ✅
Funds Transfer & Remittances ✅
Cheque Deposits ✅
ATM & Debit Card Services ✅ (Limited Support)
Safe Deposit Lockers ❌ (Not Available)
Corporate & Trade Services ❌ (Weekday Only)

Customers are encouraged to confirm specific services with their nearest branch.

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Final Thoughts: A Customer-First Future

UBL’s decision to open branches on Sundays is more than a convenience — it’s a reflection of a modern, inclusive, and customer-focused vision. It addresses the evolving needs of today’s Pakistani consumer and sets the foundation for future innovations in service delivery.

In an era where customers value flexibility, speed, and personalization, UBL has shown that it’s willing to take bold steps to stay relevant and reliable.

Whether you’re a busy professional, a student, a business owner, or a homemaker — banking just got easier.

UBL Takes a Bold Step: Select Branches to Open on Sundays for Customer Convenience

Karachi – July 2025
In a major customer-centric move, United Bank Limited (UBL) has announced that it will now keep selected branches open on Sundays. The service hours will be from 10 a.m. to 4 p.m., providing customers with greater access to banking services throughout the week — including weekends.

This initiative makes UBL the first major bank in Pakistan to offer Sunday banking services, setting a new precedent in the country’s financial sector. The decision has been met with widespread appreciation and is seen as a much-needed step toward modernizing customer service in the banking industry.

A Welcome Change in Pakistan’s Banking Culture

Traditionally, banks in Pakistan operate Monday through Saturday, with Sundays reserved as a non-working day. While a few banks have limited services on Saturdays, Sundays have always been considered completely closed for public banking.

With changing customer lifestyles and increasing work demands, this Monday-to-Saturday schedule has long posed a challenge for people who can’t visit banks during the week. UBL’s latest decision directly addresses this issue and provides much-needed flexibility for clients with busy schedules.

What UBL Has Announced

According to UBL’s official statement, a select number of branches across various cities will now be operational every Sunday from 10:00 AM to 4:00 PM. These branches will offer a wide range of essential services including:

  • Cash deposits and withdrawals

  • Account management and inquiries

  • Cheque processing

  • Remittances and fund transfers

  • Card-related services

  • Customer service support

Customers can continue to benefit from ATM and digital banking services 24/7, but now they’ll also have access to physical branches on Sundays — a major relief for those who need in-person assistance.

Why This Move Matters

UBL’s Sunday banking service isn’t just a scheduling update — it’s a significant step forward in transforming Pakistan’s traditional banking culture.

1. Customer-Centric Approach

UBL has long been recognized as one of the leading banks in Pakistan with a focus on innovation and digital transformation. This latest move emphasizes its growing focus on customer convenience.

In today’s fast-paced world, flexibility is key, and UBL has demonstrated that it is willing to adapt its services to meet modern demands.

2. Support for Working Professionals

Many working individuals — especially those in private jobs or running businesses — find it difficult to visit banks during standard operating hours. Sundays are often their only free day. This new step allows them to take care of banking tasks without disrupting their weekly schedules.

3. Better Time Management for Families

Families who juggle work, school runs, and daily chores often find it hard to prioritize visits to the bank. Sunday openings provide the opportunity to bank at leisure, making financial planning and transactions less stressful and more convenient.

Voices from the Public

The public response to UBL’s announcement has been largely positive. Social media platforms like X (formerly Twitter), Facebook, and LinkedIn are filled with posts praising the bank for its proactive and people-friendly approach.

Here’s what some customers had to say:

“Finally! A bank in Pakistan understands customer needs. I work six days a week, and Sunday banking is a blessing.”
— Hamza, IT Professional, Lahore

“UBL has always been ahead in innovation. This will save me time and help me avoid weekday crowds at the bank.”
— Sana, Entrepreneur, Karachi

“I hope other banks follow suit. Customers deserve this kind of convenience.”
— Khalid, Teacher, Islamabad

Strategic Importance: Beyond Just Banking Hours

While opening on Sundays may seem like a small operational change, it reflects a broader shift in banking strategy.

UBL is positioning itself as a progressive and flexible institution, ready to break traditional barriers for the benefit of its clients.

Here are a few strategic implications:

  • Competitive Advantage: In an industry where most banks offer similar services, UBL has differentiated itself through service accessibility.

  • Increased Customer Loyalty: Offering added convenience strengthens customer relationships, potentially attracting clients from other banks.

  • Boost in Transactions: With an extra operational day, transaction volume and service uptake may increase, driving overall performance.

The Digital-Physical Balance

While UBL has already made a name for itself in the digital banking arena with UBL Digital App, this move underscores the importance of hybrid banking — offering the best of both digital convenience and in-person service.

Many transactions can now be done online, but customers still rely on physical branches for tasks that require documentation, verification, or personal assistance. Sunday availability gives them the freedom to choose how and when to interact with their bank.

How to Find a Sunday-Open UBL Branch

UBL has made it easy for customers to find out which branches will be open on Sundays.

Here’s how you can check:

  • UBL Official Website: Visit www.ubldigital.com and go to the “Branch Locator” section for updated lists.

  • UBL Social Media Pages: Follow their verified Facebook, Instagram, and X (Twitter) accounts for timely updates.

  • UBL Mobile App: Use the app’s branch locator feature to find open locations.

  • Helpline Support: Call UBL’s helpline at 111-825-888 for assistance.

A First in the Industry

UBL’s Sunday opening initiative is being hailed as a first-of-its-kind decision in Pakistan’s banking sector. It may set a new standard and encourage other banks to consider extending their hours or adding additional service days.

Industry experts believe this move could trigger a wave of change in customer service across financial institutions:

“This is an important moment in the evolution of banking services in Pakistan. UBL has recognized a gap and filled it with a simple yet effective solution. If other banks follow, we may be entering a new era of accessible banking.”
— Asim Riaz, Financial Analyst, Karachi

UBL’s Legacy of Innovation

United Bank Limited has been a pioneer in the Pakistani banking industry since its inception. From the launch of UBL Omni, one of the country’s first branchless banking platforms, to becoming a leader in mobile banking, UBL has consistently stayed ahead of the curve.

Now, with the Sunday branch opening initiative, UBL continues to prove that it’s not just about products and profit — it’s about people, priorities, and progress.

What Services Are Available on Sundays?

While core banking functions will be available, some services may be limited based on branch capabilities. Here’s what customers can typically expect on Sundays:

Service Available on Sunday
Cash Deposit & Withdrawal ✅
Account Opening & Information ✅
Funds Transfer & Remittances ✅
Cheque Deposits ✅
ATM & Debit Card Services ✅ (Limited Support)
Safe Deposit Lockers ❌ (Not Available)
Corporate & Trade Services ❌ (Weekday Only)

Customers are encouraged to confirm specific services with their nearest branch.

Final Thoughts: A Customer-First Future

UBL’s decision to open branches on Sundays is more than a convenience — it’s a reflection of a modern, inclusive, and customer-focused vision. It addresses the evolving needs of today’s Pakistani consumer and sets the foundation for future innovations in service delivery.

In an era where customers value flexibility, speed, and personalization, UBL has shown that it’s willing to take bold steps to stay relevant and reliable.

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